Frequently Asked Questions
Do I have to be on site?
No, you do not need to be on site. Just provide us access (Lockbox code, key under mat, owner access) and we will do our thing. We have a process we perform on every listing before we take the first photograph.
How will I receive my media files?
We deliver your media in an easy-to-use online link.
How will I be billed?
You will only pay once the shoot has taken place. You will be able to view your media before paying for it.
What's your cancellation policy?
We have no cancellation fees. We strive to have the best customer service in the industry.
See what our customers have to say
"Lucchesi Media does great work. Turns the photos around quickly. And their prices are great. Friendly with the clients should they happen to be there. Have recommended them to other realtors and will continue to do so."